Welcome to the Wbotz Account Setup FAQ! Here you can find answers to common questions about creating, setting up, and using your Wbotz account.
This FAQ is organized by topic to help you quickly find the information you need.
General FAQs
What is Wbotz?
Wbotz is a platform designed to help businesses manage and improve customer communication through WhatsApp. Businesses can use Wbotz for features such as:
WhatsApp automation
WhatsApp chatbots
Shared team inbox
WhatsApp broadcasts
Lead management
Customer support
WhatsApp Business API integration
How do I create a Wbotz account?
You can start by signing up for a Wbotz account and providing the required business and contact information. After registration, you can proceed with the account setup and WhatsApp integration process.
What do I need to do to set up my Wbotz account?
Depending on your selected setup, you may need:
A valid business name
Business email address
Mobile number
WhatsApp business number
Meta Business account details, if required for WhatsApp Business API setup
Can I use my existing WhatsApp number?
Yes, you may be able to use an existing number depending on the WhatsApp Business API setup and eligibility requirements. Make sure the number meets the necessary requirements before starting the onboarding process.
What is a Meta Business ID?
A Meta Business ID is a unique identification number associated with your Meta Business account. It may be required during the WhatsApp Business API onboarding process.
How can I find my Meta Business ID?
You can find your Business ID by logging in to your Meta Business account and checking the Business Settings or Business Info section.
Can I automate WhatsApp messages with Wbotz?
Yes, Wbotz can help businesses automate customer communication using features such as automated replies, chatbots, workflows, and message campaigns.
Can multiple team members access Wbotz?
Yes, businesses can manage customer conversations through a shared workspace, allowing team members to handle chats and customer queries more efficiently.
Can I send WhatsApp broadcast messages?
Wbotz can support WhatsApp messaging campaigns and broadcasts based on your account setup and applicable WhatsApp policies.
Do I need technical knowledge to set up Wbotz?
Basic account setup can usually be completed without advanced technical knowledge. However, some WhatsApp Business API integrations or advanced automation workflows may require additional setup assistance.
How can I get help with account setup?
If you face any issues during the Wbotz account setup or WhatsApp integration process, you can contact the Wbotz support team for assistance.
WhatsApp Magic Link
Watch the video below to understand Magic Link and how you can create them.
Video
What is a Whatsapp Magic link, and how does it work ?
A WhatsApp Magic Link is a feature that allows customers to start a chat with your business without saving your phone number in their contacts. When a customer clicks on a WhatsApp Magic Link, they will be redirected to a WhatsApp chat with your business.
Need More Help?
If you have questions about Wbotz account setup, WhatsApp Business API onboarding, pricing, or platform features, contact the Wbotz support team for further assistance.