Meta Business Verification is an important step for businesses using Wbotz WhatsApp Business API. Once your business is verified by Meta, you can unlock additional WhatsApp Business features, improve account credibility, and prepare your business for advanced messaging capabilities.
This guide explains everything you need to know about the verification process, required documents, and common issues you may encounter.
Before You Start
Before submitting your business for verification, make sure the following requirements are met:
Your business website is live and secured with an SSL certificate (HTTPS).
Your website clearly displays your:
Business Name
Business Address
Contact Number
Email Address
The business information on your website matches the details in your Meta Business Manager account.
If using email verification, your email should preferably use your business domain (example: [email protected]).
If using phone verification, ensure the phone number can receive verification calls or SMS.
If IVR is enabled, temporarily disable it during verification.
Your legal business name should match the name mentioned on your registration documents.
Tip: Keeping all business information consistent across your website, Meta Business Manager, and legal documents significantly increases the chances of approval.
Documents Required for Meta Business Verification
Meta verifies your business using official government-issued documents.
Depending on your country, the required documents may vary.
Documents for Indian Businesses
You can upload one or more of the following:
Certificate of Incorporation
GST Registration Certificate
Shop & Establishment License
UDYAM Registration Certificate
Business License
Utility Bill
Business Bank Statement
PAN Card (where applicable)
Note: Ensure all documents are clear, readable, and contain the exact legal business information.
Documents for Businesses Outside India
Commonly accepted documents include:
Certificate of Registration
Business License
Tax Registration Certificate
Utility Bill
Business Bank Statement
Government-issued Business Registration Documents
Always check whether your document contains:
Legal Business Name
Business Address
Registration Number (if applicable)
Documents That May Not Be Accepted
Meta may reject documents that:
Are expired
Are blurred or unreadable
Have edited or cropped information
Don't match your Business Manager details
Are handwritten
Are personal documents instead of business documents
How to Verify Your Business in Wbotz
Step 1 – Login to Wbotz
Login to your Wbotz Dashboard using your administrator account.
Step 2 – Open Business Verification
Navigate to:
Settings → Meta Business → Business Verification
Click Start Verification.
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Step 3 – Enter Business Information
Fill in the following details:
Legal Business Name
Business Address
Phone Number
Website
Business Email
Ensure all information exactly matches your official documents.
Click Next.
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Step 4 – Select Your Business
Meta will search for businesses matching your information.
Choose your business from the list.
If your business does not appear, verify your information and try again.
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Step 5 – Upload Legal Documents
Upload the required business documents.
Examples include:
Business Registration Certificate
GST Certificate
Business License
Utility Bill
Bank Statement
Accepted file formats generally include:
PDF
JPG
PNG
Click Next.
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Step 6 – Verify Business Address or Phone Number
Meta may ask you to verify either:
Business Address
Business Phone Number
Upload the supporting document if requested.
Click Continue.
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Step 7 – Choose Verification Method
Meta may offer one of the following verification methods:
Business Email
Phone Call
SMS
Domain Verification
Choose your preferred method.
Recommendation: Business email verification using your company domain is usually the fastest option.
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Step 8 – Enter Verification Code
If you selected Email, SMS, or Phone verification:
Retrieve the verification code.
Enter it into the verification screen.
Click Submit.
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Step 9 – Submit Your Application
Once all information has been verified, submit your application.
Your verification request is now sent to Meta for review.
Verification Review Process
After submission:
Meta reviews your documents.
Verification may take 3 business days to 4 weeks.
Processing time depends on document quality and business information.
You can monitor the verification status directly from the Business Verification section.
Possible statuses include:
Pending Review
Additional Information Required
Approved
Rejected
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