Meta Business Verification is an important step for businesses using Wbotz WhatsApp Business API. Once your business is verified by Meta, you can unlock additional WhatsApp Business features, improve account credibility, and prepare your business for advanced messaging capabilities.
This guide explains everything you need to know about the verification process, required documents, and common issues you may encounter.
Before You Start
Before submitting your business for verification, make sure the following requirements are met:
Your business website is live and secured with an SSL certificate (HTTPS).
Your website clearly displays your:
Business Name
Business Address
Contact Number
Email Address
The business information on your website matches the details in your Meta Business Manager account.
If using email verification, your email should preferably use your business domain (example: [email protected]).
If using phone verification, ensure the phone number can receive verification calls or SMS.
If IVR is enabled, temporarily disable it during verification.
Your legal business name should match the name mentioned on your registration documents.
Tip: Keeping all business information consistent across your website, Meta Business Manager, and legal documents significantly increases the chances of approval.
Documents Required for Meta Business Verification
Meta verifies your business using official government-issued documents.
Depending on your country, the required documents may vary.
Documents for Indian Businesses
You can upload one or more of the following:
Certificate of Incorporation
GST Registration Certificate
Shop & Establishment License
UDYAM Registration Certificate
Business License
Utility Bill
Business Bank Statement
PAN Card (where applicable)
Note: Ensure all documents are clear, readable, and contain the exact legal business information.
Documents for Businesses Outside India
Commonly accepted documents include:
Certificate of Registration
Business License
Tax Registration Certificate
Utility Bill
Business Bank Statement
Government-issued Business Registration Documents
Always check whether your document contains:
Legal Business Name
Business Address
Registration Number (if applicable)
Documents That May Not Be Accepted
Meta may reject documents that:
Are expired
Are blurred or unreadable
Have edited or cropped information
Don't match your Business Manager details
Are handwritten
Are personal documents instead of business documents
How to Verify Your Business in Wbotz
Step 1 – Log In to Your Wbotz Account
After verification:
Go to the Wbotz Login page.
Enter your registered email address.
Enter your password.
Click Login.
You will be redirected to your Wbotz dashboard.
Step 2: Open the "Connect WhatsApp Business" dialog
From the WBotz workspace Home screen, under “Workspace Setup,” click Connect WhatsApp (this is the second task in the setup checklist, after “Add Account Details”). This opens the “Connect WhatsApp Business” modal.
The modal explains the process visually with a Facebook → WhatsApp → Wbotz flow diagram, and shows two important notices:
⦁ Already using the WhatsApp Business App? If your number is already active on the WhatsApp Business App, Co-existence mode is enabled automatically, so you can keep using both the app and WBotz at the same time without disruption.
⦁ What happens next: You will be redirected to Facebook to connect your WhatsApp Business Account. This is a secure, one-time setup that takes less than two minutes.
Click Continue with Meta to begin. (Alternative options on this screen: Migrate existing number — for moving a number already registered elsewhere — or Logout.)
Step 3: Meta login popup opens
Clicking Continue with Meta opens a new popup window titled “Facebook Login for Business.” It briefly loads a blank page (about:blank) and then navigates to Facebook’s OAuth dialog (facebook.com/v24.0/dialog/oauth...). If you are not already logged into Facebook, you will be prompted to log in at this point.
Step 4: Review the Meta “Connect your account to Wbotz” screen
Once loaded, Meta shows an introductory consent screen: “Seamlessly connect your account to Wbotz.” It explains that this onboarding process will walk you through registering and connecting your business account to the WBotz partner integration, and lists what you'll be able to do:
⦁ Communicate with customers at scale
⦁ Send messages with optimisations
This screen also links to the Marketing Messages API for WhatsApp Terms, Meta Business Tools Terms, Meta Hosting Terms for Cloud API, Meta Terms for WhatsApp Business, and WBotz's own Privacy Policy and Terms. Click Continue to proceed.
Step 5: Select the business assets to share
The next screen, “Select the business assets to share with Wbotz App,” asks you to choose:
⦁ Business portfolio — the Meta Business Portfolio (e.g., “Smart vCard”) that owns the WhatsApp Business Account
⦁ WhatsApp Business account — which WABA under that portfolio to connect
Click the WhatsApp Business account dropdown to see the available choices. The dropdown lists:
⦁ Create a WhatsApp Business Account (to start fresh)
⦁ Connect a WhatsApp Business App (if you already use the WhatsApp Business mobile app)
⦁ Any existing WhatsApp Business accounts already under the selected portfolio, each shown with its linked phone number
Select the desired account from the list (in this example, “Smart vCard”). Once selected, it populates the “WhatsApp Business account” field. Click Next to continue.
Step 6: Add your WhatsApp phone number
On the “Add your WhatsApp phone number” screen, choose how you want to be identified when sending messages. Two options are offered:
⦁ Use a display name only — messages appear on WhatsApp with only a display name (no phone number) visible to recipients
⦁ Use a new or existing WhatsApp number — verification may be required for this option.
Selecting “Use a new or existing WhatsApp number” reveals a Phone number dropdown. Choose the number/account to register (in this example, “Smart vCard”), then click Next.
Step 7: Review and confirm what WBotz will access
The “Review what you'll share with Wbotz App” screen summarizes exactly what permissions are being granted. It lists:
⦁ Wbotz App is requesting access to: your Business (e.g., “Smart vCard”) and your WhatsApp Business account (e.g., “Smart vCard”)
⦁ Wbotz App will be able to: Manage your business; Manage your WhatsApp App accounts; Manage and access conversations in WhatsApp; Log events on your WhatsApp business account's behalf and send those events to Meta
A note confirms that by continuing, WBotz will receive ongoing access to the information you share, and Meta will record when WBotz accesses it — with a link to learn more about the sharing and settings. Review the details, then click Confirm.
Step 8: Wait while the account connects
A “Connecting your account” screen appears with a loading spinner and the message “This may take a few moments...” This is Meta provisioning the connection between your WhatsApp Business Account and the WBotz app. If it stalls, a Retry button is available.
Step 9: Confirmation: account connected to Wbotz
Once the process finishes, Meta displays: “Your account is connected to Wbotz.” It notes that Meta will review your business to ensure it complies with WhatsApp's Commerce Policy and will follow up within 24 hours if there is an issue, and that you can opt out of sharing event activity data at any time in Business settings.
Two options appear at this stage:
⦁ Add payment method — optional, to set up billing for WhatsApp messaging costs
⦁ Finish — to close the popup and complete setup
Click Finish (or add a payment method first, if desired) to close the Meta popup.
Step 10: WBotz finalizes the connection
After the popup closes, you're returned to the WBotz “Connect WhatsApp Business” modal, which now shows a progress bar labeled “Connecting to your WhatsApp account...” with the message “Please wait, this may take a few moments...” WBotz is syncing the newly connected WhatsApp Business Account into your workspace.
Step 11: Setup complete
Once syncing finishes, the modal closes and you land back on the WBotz Home dashboard, which now reflects the completed connection:
⦁ Workspace Setup progress increases from 33% to 50% complete (3 of 6 tasks completed)
⦁ The “Connect WhatsApp” task is marked COMPLETED, and “Create First Template” becomes the next task
⦁ Under Quick Check, WhatsApp Connection shows CONNECTED (“1 number connected and receiving”)
⦁ Meta Business Account shows VERIFIED (“Linked to your Meta Business portfolio”)
⦁ Under Workspace Integrations, WhatsApp now shows as 1 Connected
