What is WhatsApp Co-existence?
Wbotz WhatsApp Co-existence lets you connect your existing WhatsApp Business App number to Wbotz without disconnecting the app. This means you can continue using the WhatsApp Business App on your phone while your team manages customer conversations, automation, broadcasts, and chatbots from the Wbotz platform.
Benefits
Use the same WhatsApp Business number.
Keep chatting from the WhatsApp Business App.
Enable a shared inbox for your team in Wbotz.
Automate replies, campaigns, and workflows.
Sync customer conversations across both platforms.
How to Enable
Contact the Wbotz support team to enable Co-existence.
Connect your existing WhatsApp Business number through the onboarding process.
Verify your number and complete the setup.
Start using your WhatsApp Business App and Wbotz together.
Important Notes
Co-existence must be enabled by the Wbotz support team.
Both platforms use the same WhatsApp Business number.
Some WhatsApp Business App features may not sync with Wbotz.
WhatsApp Cloud API messaging charges apply to messages sent from Wbotz.
Frequently Asked Questions
Can I continue using the WhatsApp Business App?
Yes. You can continue replying to customers from your phone.
Will my existing chats be deleted?
No. Your existing chats remain available, and eligible conversations can be synced with Wbotz.
Can my team use Wbotz while I use the app?
Yes. Your team can manage conversations from the Wbotz shared inbox while you continue using the WhatsApp Business App.
Can I disconnect Co-existence later?
Yes. You can disconnect it anytime through the WhatsApp Business App settings or by contacting Wbotz support.